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Corporate Credit Control Lead Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This is an exciting opportunity to take on a brand new position within Plusnet, taking responsibility for our Partner & BT Wholesale Corporate Accounts Credit Control. Reporting into the Credit...

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Automation Tester

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We are looking for a bright, ambitious (and ideally ISTQB/ISEB qualified) QA Engineer to join the team. Ideally, you will already have experience of software testing, using a range of techniques idea...

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Weekend Catering Assistant

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This role is to prepare and serve a free catering provision for Plusnet members of staff. This will involve serving and preparing a basic breakfast service, fresh salad bar preparation, replenishing o...

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Marketing Acquisition Executive

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We’re looking for an enthusiastic Marketing Acquisition Exec to help drive sales via new customers across the Plusnet Residential, Business Brands and Mobile brands.  Reporting to the Acquisition M...

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Cyber Security Specialist

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Leading a team of junior security analysts, you will be responsible for developing and maintaining the security of digital assets across the business. Your stakeholders will be risk owners across all ...

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Collections Advisor

Sheffield

£16,000 + scorecard bonus + free broadband, phone & TV package

This is an exciting opportunity play an integral role within the Billing Department, ensuring you consistently increase cash collection rates whilst keeping the customer first in every interaction.  ...

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Research Lead

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Research Lead at Plusnet, you will be part of a team responsible for understanding our customer needs and behaviours. Your insights will make an impact on Business Decisions, making sure that Plu...

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Senior ETL Developer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This is a great opportunity for a self-starter who is looking to develop their career and that of others. You will have the opportunity to contribute to shaping plans and the overall direction of the ...

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Billing Operations Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

In this role, you will typically focus on running the daily bill runs and payment processing cycles. Always ensuring accurate invoicing, payments and timely completion of all processes. This role will...

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Senior Developer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Overview Would you like to work in a team where you have a real chance at career progression? We have new vacancies here at Plusnet where you will be able to work on key new projec...

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Performance Marketing Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

You will be working right at the heart of Plusnet, within the Commercial and Marketing team, responsible for ensuring Plusnet achieves its digital sales targets across performance channels driving our...

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Performance Marketing Executive

Sheffield

£Competitive + free broadband, phone & TV package, bonus

You will be working right at the heart of Plusnet, within the Commercial and Marketing team, delivering campaigns to ensure Plusnet achieves its digital sales targets which drive our ambitious custome...

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Digital Sales & Merchandising Lead

Sheffield

£Competitive + free broadband, phone & TV package, bonus

You will join Plusnet at an exciting time in our Digital Journey; as the UK’s fastest growing internet service provider we are expanding our Digital team to continue to enhance the customer experien...

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Credit and Debt Administrator (12 month FTC)

Sheffield

£17,000

This is an exciting opportunity to join the world of Credit & Debt Management at Plusnet.  You will play an integral role within the Billing Department, ensuring the collection of overdue money t...

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Application Support Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Do you enjoy investigating & resolving issues and being the person who solves the last piece of the puzzle? You will form part of a team which is collectively responsible for providing monitorin...

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Provisioning Advisor (Leeds)

Leeds

£16,000 rising to £17,000 after 6 months service + free broadband, phone & TV package, bonus

Do you enjoy using your problem solving skills to provide excellent customer service? Could you liaise with multiple suppliers whilst keeping a customer updated on the situation? Do you want to hel...

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Customer Advocate (Leeds)

Sheffield

£20,000 + free broadband, phone & TV package, bonus

In this role you will have the ability to identify root cause of complaints and or dissatisfaction, understand common themes driving complaints and dissatisfaction from our customers and give feedback...

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Customer Advocate (Sheffield)

Sheffield

£20,000 + free broadband, phone & TV package, bonus

In this role you will have the ability to identify root cause of complaints and or dissatisfaction, understand common themes driving complaints and dissatisfaction from our customers and give feedback...

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Technical Support Advisor (Sheffield)

Sheffield

£18,500 starting salary with an OTE of £21,000 + free broadband, phone & TV package

About you Are you looking for a customer service role with a difference? Could you deliver brilliant customer experiences by communicating in a simple, personal and straight talkin...

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Technical Support Advisor (Leeds)

Leeds

£18,500 starting salary with an OTE of £21,000 + free broadband, phone & TV package

About you Are you looking for a customer service role with a difference? Could you deliver brilliant customer experiences by communicating in a simple, personal and straight talkin...

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Lead Commercial Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

You will be working within the commercial and propositions team, responsible for defining and delivering the propositions and offers to deliver Plusnet’s commercial objectives. Within this role you ...

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Change Release Coordinator

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The primary purpose of this role to manage and support the co-ordination of production change within the system releases for Plusnet. Plusnet releases are currently undergoing a revamp on the ways of ...

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QA Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We are looking for a bright, ambitious (and ideally ISTQB/ISEB qualified) QA Engineer to join the team. Ideally, you will already have experience o...

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Frontend Developer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We’re looking for a Frontend Developer who’s passionate about delivering a great customer experience. You’ll be welcomed into an established a...

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UX/UI Manager

Sheffield and Leeds

£Competitive + free broadband, phone & TV package, bonus

You’ll tell the story of what customers want from all Plusnet Digital journeys from acquisition through to App & be responsible for ensuring it is all built with the user in mind. You’ll work ...

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Digital Content Manager

Leeds

£Competitive + free broadband, phone & TV package, bonus

This is a new role to Plusnet so it’s an incredible opportunity to put your mark on a growing business & to help its future growth.  You’ll be responsible for building a team of content creat...

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Senior Data Platform Developer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This is a great opportunity for a self-starter who is looking to develop their career and that of others. You will have the opportunity to contribute to shaping plans and the overall direction of the ...

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Senior Business Manager

Sheffield and Leeds

£Competitive + free broadband, phone & TV package, bonus

This is an exciting opportunity to play a critical part in bringing the Plusnet business vision to life, you are the voice of the customer, the people and as such have a significant influence over how...

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Customer Insight Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As an Insight Analyst at Plusnet, you will be part of a team responsible for analysing customer data. Your insights will make a direct impact on Business Decisions, making sure that Plusnet delivers t...

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Reporting Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Reporting Analyst, you will be part of the team responsible for providing the business with reporting to track & support the Plusnet strategy. Your work will ensure that we are able to track ...

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Reporting Analytics Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As the Reporting Analytics Manager, you will lead and manage members of the team responsible for providing the business with reporting to track & support the Plusnet strategy. You will manage the ...

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Senior Team Leader

Leeds

£Competitive + free broadband, phone & TV package, bonus

We currently have opportunities for Senior Team Leaders within our Leeds office, working within the Customer Operations Department. This is an excellent opportunity to consistently deliver a high qual...

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Digital Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This role sits within the Digital team and will be responsible for analysing customer behaviours across our digital channels. Your insights will drive business decisions, help Product Owners to optimi...

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Quality and Business Continuity Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet, the UK’s 5th largest broadband provider and a BT Group company, is recruiting a Quality and Business Continuity Manager.  You will report to Plusnet’s Legal, Governance & ...

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Service Team Leader (Leeds)

Leeds

£23,000 + free broadband, phone & TV package, up to 20% bonus

Are you looking for a Team Leader role with a difference? Are you wanting to think creatively, challenge yourself and make the decisions that matter? If you answered yes then we would love to hear fro...

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Service Team Leader (Sheffield)

Sheffield

£23,000 + free broadband, phone & TV package, up to 20% bonus

Are you looking for a Team Leader role with a difference? Are you wanting to think creatively, challenge yourself and make the decisions that matter? If you answered yes then we would love to hear fro...

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