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UX Designer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Are you passionate about delivering fantastic Digital Experiences? As a UX Designer, you’ll be reporting in to the UX/UI Manager & a key part of the team responsible for delivering the Digita...

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Lead Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This role sits within one of Plusnet’s Software Domains and is leading the team responsible for developing and maintaining the applications that support BT Global Services or other project work as r...

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Copywriter

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Copywriter you’ll create innovative, compelling content that delights our end users and enhances their online experience. As part of our dynamic and multi-skilled Digital team you’ll create S...

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Technical Support Advisor (Sheffield)

Sheffield

£18,500 starting salary with an OTE of £21,000 + free broadband, phone & TV package

Are you looking for a customer service role with a difference? Could you deliver brilliant customer experiences by communicating in a simple, personal and straight talking way? We are looking for p...

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Network Delivery Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This is an exciting opportunity to join a fast paced and expanding ISP which now operates over two sites in Sheffield and Leeds. As a Network Delivery Engineer at Plusnet you will design and deploy...

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Marketing Acquisition Lead (9 Month FTC)

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We’re looking for an enthusiastic Marketing Acquisition Lead to help drive new customer sales across the full product portfolio: Plusnet Residential Broadband, Business Broadband and Mobile.  Repor...

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PR and Social Media Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As PR and social media manager for Plusnet you will be responsible for developing, leading and executing effective PR, social media and crisis communication plans for the business which support the re...

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Lead Business Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Business Analysis team plays a central role in all major projects within Plusnet, covering a diverse portfolio of initiatives such as launching new products and improving our customers online jour...

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Business Analysis Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Business Analysis team in Customer Operations & Transformation is central to all major project launches in Plusnet, covering areas such as new products, enterprise wide platform implementation...

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Business Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Business Analysis team plays a central role in all major projects within Plusnet, covering a diverse portfolio of initiatives such as launching new products and improving our customers online jour...

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Entry Level Scheduler

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The successful candidate will join the Scheduling Team, which sits within the Forecasting and Planning area of the business. We are looking for a self-motivated individual who has a keen eye for detai...

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Inbound Sales and Retentions Advisor (Leeds)

Leeds

Starting salary of £16,000 + free broadband, phone & TV package, bonus

This isn’t your everyday call centre role - our Sales and Retentions Advisors deal with our inbound calls using use wireless headsets and have proper conversations with customers (they don’t use s...

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Contract Software Engineer

Sheffield

Day Rate Negotiable

You will form part of a self-organizing, cross-functional Scrum team delivering valuable software in weekly iterations.  You will use a variety of agile engineering practices such as TDD, Refactoring...

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Customer Insight Manager (12 month FTC)

Sheffield

£Competitive

This is a great opportunity for a self-starter who is looking to develop their career through developing others. You will have the opportunity to build best practice, shape plans and launch new insigh...

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Compliance Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet is recruiting a Compliance Manager to join its Legal & Compliance team.  This is a unique and exciting opportunity to play a significant role in developing and implementing an enduring co...

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Apprenticeships in Leeds

Sheffield

£13,100 + free broadband, phone & TV package, bonus

This is a brilliant opportunity to gain a qualification whilst learning on the job and having fun whilst doing so! This isn't your everyday call centre role, our agents use wireless headsets to have p...

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Apprenticeships in Sheffield

Sheffield

£13,100 + free broadband, phone & TV package, bonus

This is a brilliant opportunity to gain a qualification whilst learning on the job and having fun whilst doing so! This isn't your everyday call centre role, our agents use wireless headsets to have p...

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Senior Data Platform Developer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This is a great opportunity for someone who is looking to develop their career. You will have the opportunity to contribute to shaping plans and launching new data platform programmes The Data Wareho...

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Student Software / QA Engineer (3 month placement)

Sheffield

£17,000 (pro rata)

Plusnet is offering 6 students the opportunity to undertake paid work experience this summer. You will work with our teams in Sheffield to deliver real business benefit on a live project. You will rec...

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Billing Operations Analyst 12 month FTC

Sheffield

£Competitive + free broadband, phone & TV package, bonus

In this role, you will typically focus on running the daily bill runs and payment processing cycles. Always ensuring accurate invoicing, payments and timely completion of all processes. You will also ...

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Service Team Leader (Leeds)

Leeds

Starting salary of £23,000 + free broadband, phone & TV package, bonus

Are you looking for a Team Leader role with a difference? Are you wanting to think creatively, challenge yourself and make the decisions that matter? If you answered yes then we would love to hear fro...

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Customer Service Advisor -Provisioning (Leeds)

Leeds

£17,300 rising to £18,000 after 6 months service + free broadband, phone & TV package, bonus

Do you enjoy using your problem solving skills to provide excellent customer service? Could you liaise with multiple suppliers whilst keeping a customer updated on the situation? Do you want to hel...

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Technical Project Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Technical delivery team sits within Engineering and Operations, this role of Technical Project manager will report into the Lead Technical Delivery Manager and act as an entrance to the teams with...

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Inbound Sales and Retentions Advisor (Sheffield)

Sheffield

£16,000 with uncapped commission + free broadband, phone & TV package

Are you looking for a Sales and Retentions role with a difference? Could you deliver brilliant customer experiences by communicating in a simple, personal and straight talking way?   We are...

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Operational Implementation Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As an Operational Implementation Manager you will act as the operational gatekeeper for key projects and initiatives. Responsible for the identification of customer focused solutions and the effective...

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Business Support Team Leader

Sheffield

Starting salary of £23,000 + free broadband, phone & TV package, bonus

Are you looking for a Team Leader role with a difference? Are you wanting to think creatively, challenge yourself and make the decisions that matter? If you answered yes then we would love to hear fro...

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Collections Advisor (12 months FTC)

Leeds

£17,000 + free broadband, phone & TV package, bonus

This is an exciting opportunity play an integral role within the Billing Department, ensuring you consistently increase cash collection rates whilst keeping the customer first in every interaction. Yo...

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Collections Advisor

Leeds

£17,000 + scorecard bonus + free broadband, phone & TV package

This is an exciting opportunity play an integral role within the Billing Department, ensuring you consistently increase cash collection rates whilst keeping the customer first in every interaction.  ...

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Real Time Analyst

Leeds

£Competitive + free broadband, phone & TV package, bonus

As a Real Time Analyst, you will be part of the Forecasting, Planning and Training team, reporting to Real Time Manager. You will be part of a team which is spread across two sites. The Real Time team...

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Customer Marketing Lead

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This role offers an excellent opportunity to play a key role in a fast paced and dynamic marketing team. The role holder will manage marketing campaigns on Plusnet Mobile, Residential Broadband and Bu...

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Weekend Catering Assistant

Leeds

£6650 + free broadband, phone & TV package, bonus

This role is to prepare and serve a free catering provision for Plusnet members of staff. This will involve serving and preparing a basic breakfast service, fresh salad bar preparation, replenishing o...

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Software Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Would you like to work in a team where you have a real chance at career progression? We have new vacancies here at Plusnet where you will be able to work on key new projects.

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Senior Frontend Developer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We’re looking for a Senior Fronte...

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Digital Product Manager

Sheffield and Leeds

£Competitive + free broadband, phone & TV package, bonus

About the Role As part of our mission to give our customers the Digital experiences they expect & deserve, we’re hiring for a Digital Product Manager to join our Digit...

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Solution Architect

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Working in the Engineering and Operations department, the Solution Architect works as part of a wider Plusnet Architecture team and is responsible for defining solution designs for roadmap business pr...

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Reporting Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Reporting Analyst, you will be part of the team responsible for providing the business with reporting to track & support the Plusnet strategy. Your work will ensure that we are able to track ...

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Credit and Debt Administrator (12 month FTC)

Sheffield

£17,000

This is an exciting opportunity to join the world of Credit & Debt Management at Plusnet.  You will play an integral role within the Billing Department, ensuring the collection of overdue money t...

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Credit Control Analyst

Sheffield

£19,200 +scorecard bonus + free broadband, phone & TV package

This is an exciting opportunity to be a part of a growing team at Plusnet.  As a Credit Control Analyst, you will play an integral role within the Billing Department at the heart of our operation. ...

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Collections Advisor

Sheffield

£16,000 + scorecard bonus + free broadband, phone & TV package

This is an exciting opportunity play an integral role within the Billing Department, ensuring you consistently increase cash collection rates whilst keeping the customer first in every interaction.  ...

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Senior Developer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Overview Would you like to work in a team where you have a real chance at career progression? We have new vacancies here at Plusnet where you will be able to work on key new projec...

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Customer Insight Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As an Insight Analyst at Plusnet, you will be part of a team responsible for analysing customer data. Your insights will make a direct impact on Business Decisions, making sure that Plusnet delivers t...

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Reporting Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Reporting Analyst, you will be part of the team responsible for providing the business with reporting to track & support the Plusnet strategy. Your work will ensure that we are able to track ...

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Digital Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This role sits within the Digital team and will be responsible for analysing customer behaviours across our digital channels. Your insights will drive business decisions, help Product Owners to optimi...

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