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Junior PMO Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet’s Project Management Function (PMO) provides a single front door for managing project initiation, enable formal change control and support the end to end concept to market process cycle to g...

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Business Change and Readiness Planner

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet’s Business Change and Readiness team is responsible for the creation and implementation of the business target operating model and for ensuring operational readiness to accept and embed key ...

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Business Change and Readiness Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet’s Business Change and Readiness team is responsible for the creation and implementation of the business target operating model and for ensuring operational readiness to accept and embed key ...

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Marketing Performance Lead (9 Month FTC)

Sheffield

£Competitive + free broadband, phone & TV package, bonus

In this role you will be working right at the heart of Plusnet, within the Commercial and Marketing team, responsible for ensuring Plusnet achieves its digital sales targets which drive our ambitious ...

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Business Change and Readiness Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet’s Business Change and Readiness team is responsible for the creation and implementation of the business target operating model and for ensuring operational readiness to accept and embed key ...

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Credit Dispute Analyst (Stoke)

Stoke-on-Trent

£21,000 + free broadband, phone & TV package, bonus

As a Credit Dispute Analyst you would be responsible for the accuracy of customer credit file and CAIS markings for Mobile Customers. Responsibilities will include in life credit processes such as CAI...

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Quality and Business Continuity Specialist

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet, the UK’s 5th largest broadband provider and a BT Group company, is recruiting a Quality and Business Continuity Specialist. You will report to Plusnet’s Legal and Compliance Di...

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PA to CEO & CIO

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We are looking for a PA to support our CEO and key Directors across the Leadership team in providing an effective, professional and approachable interface for internal and external customers, represen...

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Automation Selenium Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We are looking for a bright, ambitious (and ideally ISTQB/ISEB qualified) QA Automation Engineer to join the team. Ideally, you will already have experience of automated software testing, using a ran...

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Customer Solutions Advisor (Leeds)

Leeds

£18,500 starting salary with an OTE of £21,000 + free broadband, phone & TV package

At Plusnet, we relish responsibility and look to take ownership of customer queries from the first call right through to resolution, meaning you have the opportunity to work wi...

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Customer Provisioning Advisor

Sheffield

Starting salary of £17,300 rising to 18,000 free broadband, phone & TV package, bonus

This is a fantastic time to join Plusnet, in 2018 we celebrated our 21st birthday and are continuing to grow successfully. We offer a competitive basic salary plus bonus along with an extensive benefi...

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Compliance Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Plusnet Legal & Compliance Team is recruiting a Compliance Analyst to join the team on a permanent basis. This is a unique and exciting opportunity to play a significant role in developing and...

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Lead Engineer

Leeds

£Competitive + free broadband, phone & TV package, bonus

IDC forecasts that by 2025 the global datasphere will grow to 163 zettabytes (that is a trillion gigabytes) that’s ten times the 16.1ZB of data generated in 2016. All this data will unlock unique us...

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Customer Solutions Team Leader (Sheffield)

Sheffield

£23,000 - £26,000 + free broadband, phone & TV package, bonus

Our Customer Service Centre is expanding and due to the success of our high performance teams we are looking for Team Leaders with a proven track record in coaching and developing people to deliver ou...

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Senior Team Leader (Sheffield)

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We currently have opportunities for Senior Team Leaders within our Sheffield office, working within the Customer Solutions Department. This is an excellent opportunity to consistently deliver a high ...

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Senior Team Leader (Leeds)

Leeds

£Competitive + free broadband, phone & TV package, bonus

We currently have opportunities for Senior Team Leaders within our Leeds office, working within the Customer Solutions Department. This is an excellent opportunity to consistently deliver a high quali...

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Real Time Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Real Time Analyst, you will be part of the Forecasting, Planning and Training team, reporting to Real Time Manager. You will be part of a team ...

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Central Finance Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Finance function play a pivotal role in not only forecasting and reporting the financial performance of the company but also in driving through cost transformation and margin management initiative...

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Service Team Leader (Leeds)

Leeds

£23,000 - £26,000 + free broadband, phone & TV package, bonus

Are you looking for a Team Leader role with a difference? Are you wanting to think creatively, challenge yourself and make the decisions that matter? If you answered yes then we would love to hear fro...

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Operational Implementation Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As an Operational Implementation Manager you will act as the operational gatekeeper for key projects and initiatives. Responsible for the identification of customer focused solutions and the effective...

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Senior Team Leader

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We currently have an opportunity for a Senior Team Leader within our Customer Operations Department. In this role you will have responsibility for ensuring a high quality customer experience is delive...

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Customer Insight Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As the Commercial Insight Manager, you will be part of the team responsible for using customer analytics to shape the Plusnet strategy. Your insights will ensure that Plusnet puts the customer first i...

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Commercial Manager - Existing Customers

Sheffield

£Competitive + free broadband, phone & TV package, bonus

In this role you’ll be working in the Commercial & Propositions team, responsible for creating and managing customer proposition and offers/discounts for existing customers, covering all product...

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MI Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a MI Analyst, you will be part of the team responsible for providing the business with reporting to track & support the Plusnet strategy. Your work will ensure that we are able to track changes...

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Business Support Advisor (Leeds) - Start date 29th October

Leeds

£18,500 rising to £20,000 after 6 months + free broadband, phone & TV package, bonus

This is a fantastic time to join Plusnet, in 2018 we celebrated our 21st birthday and are continuing to grow successfully. We offer a competitive basic salary plus bonus along with an extensive benefi...

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Catering Manager

Sheffield

Annual Bonus + Free Broadband, T.V and Phone packages

Managing the catering department in a professional and safe manner for all employees. To prepare and cook food, ensuring food and drinks that are supplied to employees are of a high quality and that e...

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Commercial Analyst

Sheffield

Annual Bonus + Free Broadband, Telephone and TV packages

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Lead Engineer

Sheffield

This role sits within one of Plusnet’s Software Domains and is leading the team responsible for developing and maintaining the applications that support BT Global Services or other project work as r...

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Collections Advisor

Sheffield

17,000+Free Broaband+Telephone+Television

This is an exciting opportunity play an integral role within the Billing Department, ensuring you consistently increase cash collection rates whilst keeping the customer first in every interaction. Yo...

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Digital Self Service Manager

Sheffield

About the Role As part of our mission to give our customers the Digital experiences they expect & deserve, we’re hiring for a Digital Self Service Manager to join our Digital Management Team,...

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Customer Solutions Advisor (Sheffield)

Sheffield

£18,500 starting salary with an OTE of £21,000 + free broadband, phone & TV package

At Plusnet, we relish responsibility and look to take ownership of customer queries from the first call right through to resolution, meaning you have the opportunity to work without a script, and with...

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Digital & Business Transformation Lead

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Transformation Specialist, you will help to define, develop and implement Digital & Business transformation projects to optimise the customer experience and drive operational efficiency using...

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Digital & Business Transformation Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Transformation Analyst, you will help to define, develop and implement Digital & Business transformation projects to optimise the customer experience and drive operational efficiency using te...

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PMO Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet’s Programme Management Group is responsible for end to end programme and project management across the Plusnet project portfolio, providing a consistent approach, control and clear accountab...

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Lead Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This role sits within Plusnet’s Software Engineering Strategic Release Domain and is leading the team responsible for delivery of software to all platforms. As a Lead Engineer you are responsible...

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Credit Control Analyst (Leeds)

Leeds

£19,200 + bonus, free broadband, phone & TV package

This is an exciting opportunity to be a part of a growing team at Plusnet.  As a Credit Control Analyst, you will play an integral role within the Billing Department at the heart of our operation. ...

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Customer Advocate Team Leader (Leeds)

Leeds

£23,000 - £26,000 + free broadband, phone & TV package, bonus

In this role you will ensure that a consistent and high quality customer service experience is delivered to Plusnet customers, through inspiring, coaching, leading and motivating a team of advisors. Y...

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Catering Assistant (9 Month FTC)

Sheffield

£Competitive

In this role you will provide a service with the help of the catering team to an off-site location, and assist the other team members in serving and topping up a salad bar area, help maintain a clean ...

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Service Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Service Quality and Delivery team sit within IT Operations within and are responsible for IT Service Management within Plusnet. ITSM focuses on designing, delivering, managing and improving the w...

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Lead Business Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Business Analysis team plays a central role in all major projects within Plusnet, covering a diverse portfolio of initiatives such as launching new products and improving our customers online jour...

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Business Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Business Analysis team plays a central role in all major projects within Plusnet, covering a diverse portfolio of initiatives such as launching new products and improving our customers online jour...

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Weekend Catering Assistant

Leeds

£Competitive + free broadband, phone & TV package, bonus

This role is to prepare and serve a free catering provision for Plusnet members of staff. This will involve serving and preparing a basic breakfast service, fresh salad bar preparation, replenishing o...

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Software Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Here at Plusnet, we’re very proud of our award winning products and services and our high level of customer support. We recognise that our people are critical to the success of our business so that...

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Linux Systems Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The 24/7 teams are small yet skill rich outfits that provide broad network and systems operations support round the clock here at Plusnet. We assist the day time operations department in all technical...

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Programme Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet’s Programme Management Group is responsible for end to end programme and project management across the Plusnet project portfolio, providing a consistent approach with clear accountability fo...

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Frontend Developer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We’re looking for a Frontend Developer who’s passionate about delivering a great customer experience. You’ll be welcomed into an established and thriving team working in the heart of Sheffield C...

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Technical Lead

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Technical Lead you are responsible for the development and support of software applications. You are the lead technical expert within a Domain.  You work collaboratively as a member of a team to...

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Lead Automation Tester

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Test Automation Lead you are responsible for a team of Automation Test Engineers who own automation test best practice, processes, tools and frameworks. You are the lead technical expert within t...

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Performance Tester

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Performance Test Engineer you are responsible for ensuring all Plusnet systems are adequately performance tested either personally, by the wider team or by using appropriate thrird parties. You a...

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Catering Assistant

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The catering assistant will provide and serve a breakfast and premium meal option and a free selection daily and will be responsible for keeping the Salad bar stocked and helping to maintain a clean w...

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Senior Developer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet have major projects planned over the next 3-5 years that will massively improve how we work and we want you to get involved! Our goal of these projects being to improve the sales experience fo...

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Dev Ops Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Release Engineer you will be a key member of the Plusnet Release Domain. Your primary responsibility will be to support with delivery of software to all platforms alongside having a focus on impr...

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Catering Supervisor

Leeds

£Competitive + free broadband, phone & TV package, bonus

This role is to assist the Catering Manager to maintain a consistent service to be a point of call to deal with any issues that arise. You will ensure a professional, high quality, customer focused ca...

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Customer Advocate Team Leader (Leeds)

Leeds

£23,000 - £26,000 + free broadband, phone & TV package, bonus

In this role you will ensure that a consistent and high quality customer service experience is delivered to our customers via our Social Media and messaging platforms.  You will do this through leadi...

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Project Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We are looking for a highly motivated and tenacious Project Manager with previous experience of delivering projects in the Telecommunications industry. The Plusnet Programme Management Group (PPMG)...

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Marketing Acquisition Lead (9 Month FTC)

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We’re looking for an enthusiastic Marketing Acquisition Lead to help drive new customer sales across the full product portfolio: Plusnet Residential Broadband, Business Broadband and Mobile.  Repor...

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Business Analysis Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Business Analysis team in Customer Operations & Transformation is central to all major project launches in Plusnet, covering areas such as new products, enterprise wide platform implementation...

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Apprenticeships in Leeds

Leeds

£13,100 + free broadband, phone & TV package, bonus

At Plusnet, we relish responsibility and look to take ownership of customer queries from the first call right through to resolution, meaning you have the opportunity to work without a script, and with...

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Apprenticeships in Sheffield

Sheffield

£13,100 + free broadband, phone & TV package, bonus

At Plusnet, we relish responsibility and look to take ownership of customer queries from the first call right through to resolution, meaning you have the opportunity to work without a script, and with...

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Digital Product Manager

Sheffield and Leeds

£Competitive + free broadband, phone & TV package, bonus

About the Role As part of our mission to give our customers the Digital experiences they expect & deserve, we’re hiring for a Digital Product Manager to join our Digit...

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Senior Developer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Overview Would you like to work in a team where you have a real chance at career progression? We have new vacancies here at Plusnet where you will be able to work on key new projec...

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