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Collections Advisor

Sheffield and Leeds

£16,000 + scorecard bonus + free broadband, phone & TV package

This is an exciting opportunity play an integral role within the Billing Department, ensuring you consistently increase cash collection rates whilst keeping the customer first in every interaction.  ...

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Part Time Technical Advisor (Leeds - 20hrs/week)

Leeds

£18,500 pro rata + bonus, free broadband

Are you looking for a customer service role with a difference? Could you deliver brilliant customer experiences by communicating in a simple, personal and straight talking way? We are looking for p...

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Domain Manager: Strategic Release

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The purpose of this role is firstly to ensure the successful release of software into production and secondly to develop a strategy for improvements to the continuous delivery process including the ad...

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Forecasting Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The successful candidate will report directly into the Forecasting Manager as part of the wider Forecasting & Planning team. We are looking for someone who can think creatively and has prior exper...

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Customer Solutions Team Leader (Leeds)

Leeds

£23K - £26K DOE (includes base salary, free lunch, free Plusnet products, bonus) + Perks package

Are you looking for a Team Leader role with a difference? Are you wanting to think creatively, challenge yourself and make the decisions that matter? If you answered yes then we would love to hear fro...

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Technical Support Advisor (Leeds)

Leeds

£18,500 starting salary with an OTE of £21,000 + free broadband, phone & TV package

Are you looking for a customer service role with a difference? Could you deliver brilliant customer experiences by communicating in a simple, personal and straight talking way? We are looking for p...

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Senior Team Leader

Leeds

£Competitive + free broadband, phone & TV package, bonus

We currently have opportunities for Senior Team Leaders within our Leeds office, working within the Customer Operations Department. This is an excellent opportunity to consistently deliver a high qual...

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Real Time Analyst

Leeds

£Competitive + free broadband, phone & TV package, bonus

As a Real Time Analyst, you will be part of the Forecasting, Planning and Training team, reporting to Real Time Manager. You will be part of a team which is spread across two sites. The Real Time team...

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Customer Marketing Lead

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This role offers an excellent opportunity to play a key role in a fast paced and dynamic marketing team. The role holder will manage marketing campaigns on Plusnet Mobile, Residential Broadband and Bu...

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Part Time Evening Technical Support Advisor

Sheffield

£Competitive + free broadband, phone & TV package, bonus

About you Are you looking for a customer service role with a difference? Could you deliver brilliant customer experiences by communicating in a simple, personal and straight talkin...

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Weekend Catering Assistant

Leeds

£6650 + free broadband, phone & TV package, bonus

This role is to prepare and serve a free catering provision for Plusnet members of staff. This will involve serving and preparing a basic breakfast service, fresh salad bar preparation, replenishing o...

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Lunch Chef

Sheffield

£17,000 + free broadband, phone & TV package, bonus

This role is to provide a good quality premium meal option to all plusnet employees, using your own initiative to create assist with menu choices. Excellent working environment great hours and work li...

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Catering Assistant (12 month FTC)

Leeds

£8580 + free lunch

To help the catering assistants provide and serve a breakfast and premium meal option daily and a free selection of sandwiches and salad pots, for all plusnet employees, help maintain a clean working ...

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Software Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Would you like to work in a team where you have a real chance at career progression? We have new vacancies here at Plusnet where you will be able to work on key new projects.

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Senior Frontend Developer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We’re looking for a Senior Fronte...

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Digital Product Manager

Sheffield and Leeds

£Competitive + free broadband, phone & TV package, bonus

About the Role As part of our mission to give our customers the Digital experiences they expect & deserve, we’re hiring for a Digital Product Manager to join our Digital Manage...

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Provisioning Advisor (Leeds)

Leeds

£16,000 rising to £17,000 after 6 months service + free broadband, phone & TV package, bonus

Do you enjoy using your problem solving skills to provide excellent customer service? Could you liaise with multiple suppliers whilst keeping a customer updated on the situation? Do you want to hel...

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Solution Architect

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Working in the Engineering and Operations department, the Solution Architect works as part of a wider Plusnet Architecture team and is responsible for defining solution designs for roadmap business pr...

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Talent and Development Business Partner

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Joining a growing Human Resources team you will help inspire and retain our people by providing opportunities for personal growth that are linked to our business priorities. The role will focus on lea...

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Reporting Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Reporting Analyst, you will be part of the team responsible for providing the business with reporting to track & support the Plusnet strategy. Your work will ensure that we are able to track ...

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Credit and Debt Administrator (12 month FTC)

Sheffield

£17,000

This is an exciting opportunity to join the world of Credit & Debt Management at Plusnet.  You will play an integral role within the Billing Department, ensuring the collection of overdue money t...

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Credit Control Analyst

Sheffield

£19,200 +scorecard bonus + free broadband, phone & TV package

This is an exciting opportunity to be a part of a growing team at Plusnet.  As a Credit Control Analyst, you will play an integral role within the Billing Department at the heart of our operation. ...

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Incident Controller

Sheffield

£Competitive + free broadband, phone & TV package, bonus

If you’re a hard-working, passionate, driven individual who wants to take that next career step then the Incident Management Team is an ideal place to build on your talents. Overview

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Senior Team Leader

Leeds

£Competitive + free broadband, phone & TV package, bonus

We currently have opportunities for Senior Team Leaders within our Leeds office, working within the Customer Operations Department. This is an excellent opportunity to consistently deliver a high qual...

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Operational Implementation Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As an Operational Implementation Manager you will act as the operational gatekeeper for key projects and initiatives. Responsible for the identification of customer focussed solutions and the effectiv...

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Corporate Credit Control Lead Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This is an exciting opportunity to take on a brand new position within Plusnet, taking responsibility for our Partner & BT Wholesale Corporate Accounts Credit Control. Reporting into the Credit...

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Collections Advisor

Sheffield

£16,000 + scorecard bonus + free broadband, phone & TV package

This is an exciting opportunity play an integral role within the Billing Department, ensuring you consistently increase cash collection rates whilst keeping the customer first in every interaction.  ...

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Senior Developer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Overview Would you like to work in a team where you have a real chance at career progression? We have new vacancies here at Plusnet where you will be able to work on key new projec...

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Performance Marketing Executive

Sheffield

£Competitive + free broadband, phone & TV package, bonus

You will be working right at the heart of Plusnet, within the Commercial and Marketing team, delivering campaigns to ensure Plusnet achieves its digital sales targets which drive our ambitious custome...

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Provisioning Advisor (Leeds)

Leeds

£16,000 rising to £17,000 after 6 months service + free broadband, phone & TV package, bonus

Do you enjoy using your problem solving skills to provide excellent customer service? Could you liaise with multiple suppliers whilst keeping a customer updated on the situation? Do you want to hel...

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Customer Advocate (Leeds)

Sheffield

£20,000 + free broadband, phone & TV package, bonus

In this role you will have the ability to identify root cause of complaints and or dissatisfaction, understand common themes driving complaints and dissatisfaction from our customers and give feedback...

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Customer Insight Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As an Insight Analyst at Plusnet, you will be part of a team responsible for analysing customer data. Your insights will make a direct impact on Business Decisions, making sure that Plusnet delivers t...

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Reporting Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Reporting Analyst, you will be part of the team responsible for providing the business with reporting to track & support the Plusnet strategy. Your work will ensure that we are able to track ...

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Reporting Analytics Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As the Reporting Analytics Manager, you will lead and manage members of the team responsible for providing the business with reporting to track & support the Plusnet strategy. You will manage the ...

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Digital Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This role sits within the Digital team and will be responsible for analysing customer behaviours across our digital channels. Your insights will drive business decisions, help Product Owners to optimi...

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