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Customer Insight Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As an Insight Analyst at Plusnet, you will be part of a team responsible for analysing customer data. Your insights will make a direct impact on Business Decisions, making sure that Plusnet delivers t...

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Reporting Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Reporting Analyst, you will be part of the team responsible for providing the business with reporting to track & support the Plusnet strategy. Your work will ensure that we are able to track ...

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Reporting Analytics Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As the Reporting Analytics Manager, you will lead and manage members of the team responsible for providing the business with reporting to track & support the Plusnet strategy. You will manage the ...

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Senior Front End Developer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We’re looking for a Senior Front-End Developer to join our team. Someone who appreciates good design, as well as the ability to handle code and likes working in a fast-paced environment.   ...

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Senior Team Leader

Leeds

£Competitive + free broadband, phone & TV package, bonus

We currently have opportunities for Senior Team Leaders within our Leeds office, working within the Customer Operations Department. This is an excellent opportunity to consistently deliver a high qual...

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Digital Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This role sits within the Digital team and will be responsible for analysing customer behaviours across our digital channels. Your insights will drive business decisions, help Product Owners to optimi...

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Human Resources Advisor

Sheffield

£Competitive

Plusnet has grown rapidly over the last couple of years. Our current People process & policies need to be updated to meet the new demands of our business. You would work with business sponsors and...

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MI Developer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As the MI Developer, you will be part of the team responsible for providing the business with reporting to track & support the Plusnet strategy. Your work will ensure that we are able to track cha...

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Quality and Business Continuity Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet, the UK’s 5th largest broadband provider and a BT Group company, is recruiting a Quality and Business Continuity Manager.  You will report to Plusnet’s Legal, Governance & ...

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Technical Support Advisor (Leeds)

Leeds

£18,500 (£21,000 OTE) + free broadband, phone & TV package, bonus

About you Are you looking for a customer service role with a difference? Could you deliver brilliant customer experiences by communicating in a simple, personal and straight talkin...

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Technical Support Advisor (Sheffield)

Sheffield

£18,500 (£21,000 OTE) + free broadband, phone & TV package, bonus

About you Are you looking for a customer service role with a difference? Could you deliver brilliant customer experiences by communicating in a simple, personal and straight talkin...

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Provisioning Advisor (Sheffield)

Sheffield

£16,000, rising to £17,000 after 6 months, + free broadband, phone & TV package, bonus

Do you enjoy using your problem solving skills to provide excellent customer service? Could you liaise with multiple suppliers whilst keeping a customer updated on the situation? Do you want to hel...

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Provisioning Advisor (Leeds)

Leeds

£16,000, rising to £17,000 after 6 months, + free broadband, phone & TV package, bonus

Do you enjoy using your problem solving skills to provide excellent customer service? Could you liaise with multiple suppliers whilst keeping a customer updated on the situation? Do you want to hel...

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Consumer & Commercial Lawyer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet is recruiting a Commercial/Consumer Lawyer with a minimum of 2 years PQE gained within an in-house legal team or at a top tier law firm. You will report to Plusnet’s Legal & Compliance D...

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QA Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Quality Assurance Engineer is responsible for testing, validating and verifying that Plusnet platforms are fit for purpose at all times.  This is achieved by the use of automation, regression tes...

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Ecommerce Lead

Sheffield

£Competitive + free broadband, phone & TV package, bonus

You will join Plusnet at an exciting time in our Digital Journey; as the UK’s fastest growing internet service provider we are expanding our Digital team to continue to enhance the customer experien...

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Marketing Acquisition Lead

Sheffield

£Competitive + free broadband, phone & TV package, bonus

You will work as part of a wider team helping to delivery rapid customer growth across Plusnet’s product range. By working across Plusnet and BT departments and supporting the management of agencies...

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Service Team Leader (Leeds)

Leeds

£23,000 + free broadband, phone & TV package, up to 20% bonus

Are you looking for a Team Leader role with a difference? Are you wanting to think creatively, challenge yourself and make the decisions that matter? If you answered yes then we would love to hear fro...

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Service Team Leader (Sheffield)

Sheffield

£23,000 + free broadband, phone & TV package, up to 20% bonus

Are you looking for a Team Leader role with a difference? Are you wanting to think creatively, challenge yourself and make the decisions that matter? If you answered yes then we would love to hear fro...

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Performance Marketing Lead

Sheffield

£Competitive + free broadband, phone & TV package, bonus

You will be working right at the heart of Plusnet, within the Commercial and Marketing team, responsible for ensuring Plusnet achieves its digital sales targets which drive our ambitious customer grow...

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Linux Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We are looking for a Technical Services Engineer with Linux, Scripting and Design skills to join the Technical Services team. As a Technical Services Engineer you will play a key role in the lifecy...

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Customer Advocate (Leeds)

Leeds

£20,000 + free broadband, phone & TV package, bonus

In this role you will have the ability to identify root cause of complaints and or dissatisfaction, understand common themes driving complaints and dissatisfaction from our customers and give feedback...

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Senior Software Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We are a domain in Engineering department that looks after changes required to our core financial systems and services. It is a dynamic multi skill team and has a wide range of challenging learning op...

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Customer Advocate (Sheffield)

Sheffield

£20,000 + free broadband, phone & TV package, bonus

In this role you will have the ability to identify root cause of complaints and or dissatisfaction, understand common themes driving complaints and dissatisfaction from our customers and give feedback...

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Continuous Delivery Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This role sits within the Software Engineering Department.  The Engineer will be responsible for working alongside the Selenium & Robotics team and will also support the Build & Release proce...

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ITO Application Support Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The ITO Application Support Engineer is part of a team which is collectively responsible for providing monitoring and first line support fix to all incidents affecting Plusnet platforms, services and ...

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QA Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet have a long relationship with BT Global Services working with them to deliver their BT One Enterprise connect and BT Enterprise broadband products. The Global Services Domain Team is responsib...

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Technical Support (Apprentice)

Sheffield

A fantastic oppourtunity to gain a qualifaction whilst working within Plusnet

Are you looking for a customer service role with a difference? Could you deliver brilliant customer experiences by communicating in a simple, personal and straight talking way? We are looking for peo...

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