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Systems Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Systems Analyst you will be a key member of your allocated domain. Your primary responsibility will be to ensure that business requirements and architectural artifacts are translated into a detai...

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Service Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Service Manager is a critical role, they should be highly prominent in our business with no ambiguity over their authoritative role in managing the service they’re aligned to (issues/opportuniti...

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Business Support Advisor

Leeds

£18,500 rising to £20,000 after average learning period + free broadband, phone & TV package, bonus

This is a fantastic time to join Plusnet, in 2018 we celebrated our 21st birthday and are continuing to grow successfully. We offer a competitive basic salary plus bonus along with an extensive benefi...

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Business Analysis Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Business Analysis team in Customer Operations & Transformation is central to all major project launches in Plusnet, covering areas such as new products, enterprise wide platform implementation...

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Digital Optimisation Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This role sits within the Digital team and will be responsible for analysing customer behaviours across our digital channels. Your insights will dri...

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Infrastructure Operations Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Primary responsibility within this role is to ensure the stability of PlusNet’s Infrastructure by monitoring the infrastructure, upgrading the software/operating system and managing incidents outsid...

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Customer Solutions Advisor

Leeds

Starting salary of £18,500 + free broadband, phone & TV package, bonus

At Plusnet, we relish responsibility and look to take ownership of customer queries from the first call right through to resolution, meaning you have the opportunity to work without a script, and with...

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Customer Solutions Advisor

Sheffield

Starting salary of £18,500 + free broadband, phone & TV package, bonus

At Plusnet, we relish responsibility and look to take ownership of customer queries from the first call right through to resolution, meaning you have the opportunity to work without a script, and with...

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Lead Linux Systems Administrator

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The 24/7 teams are small yet skill rich outfits that provide broad network and systems operations support round the clock here at Plusnet. We assist the day time operations department in all technical...

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Customer Advocate - Social Media

Sheffield

Starting salary of £20,000 + free broadband, phone & TV package, bonus

In this role you will be helping our customers that have raised a query via our Social Media platform, this could be via Facebook, Twitter or our Community Forums.   As a Customer Advocate you are r...

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Customer Advocate - Social Media

Leeds

Starting salary of £20,000 + free broadband, phone & TV package, bonus

  In this role you will be helping our customers that have raised a query via our Social Media platform, this could be via Facebook, Twitter or our Community Forums.   As a Customer Advocate...

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Junior Infrastructure Delivery Professional

Sheffield

£Competitive + free broadband, phone & TV package, bonus

A Junior Infrastructure Delivery Professional is responsible for assisting the delivery and handover of projects within the Plusnet network, implementing Plusnet Business projects across all locations...

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Customer Advocate

Sheffield

Starting salary of £20,000 + free broadband, phone & TV package, bonus

In this role you will be resolving our customers’ complaints and removing any further dissatisfaction.  As their case handler you will be responsible for understanding what’s gone wrong and worki...

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Customer Advocate

Leeds

Starting salary of £20,000 + , free broadband, phone & TV package & bonus

In this role you will be resolving our customers’ complaints and removing any further dissatisfaction.  As their case handler you will be responsible for understanding what’s gone wrong and worki...

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Software/QA Engineer - 3 Month Internship

Sheffield

£17,500 - 3 Month Internship Pro Rota

Plusnet is offering 6 students the opportunity to undertake paid work experience this summer. You will work with our teams in Sheffield to deliver real business benefit on a live project. You will rec...

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Reporting Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Reporting Analyst, you will be part of the team responsible for providing the business with reporting to track & support the Plusnet strategy. Your work will ensure that we are able to track ...

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Technical Project Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Technical delivery team sits within Plusnet Technology, this role of Technical Project manager will report into the Senior Manager of Technical delivery and act as an entrance to the teams within ...

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Billing Operations Analyst

Sheffield

£22,000 + bonus, free broadband, phone & TV package

In this role, you will typically focus on running the daily bill runs and payment processing cycles, always ensuring accurate invoicing, payments and timely completion of all processes. This role will...

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Finance Business Partner

Sheffield

£Competitive + free broadband, phone & TV package

The main focus of the finance department is to drive revenue and profit growth in-line with Plusnet's strategy. The department achieves this through growing the business, driving value through cost t...

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Junior Visual Designer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Are you passionate about delivering fantastic Digital Experiences?

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Customer Marketing Lead - 9 Month FTC

Sheffield

£Competitive + free broadband, phone & TV package

The Customer Marketing team has the goal of turning our customers into fans and we’re responsible for retention and creating value from the Plusnet base. We are developing a new customer loyalty str...

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Internal Communications Executive

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Internal Communications Executive is responsible for owning the development, implementation and best-practice use of a suite of Internal Communications channels, seeking opportunities to evolve th...

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Business Support Advisor

Sheffield

£18,500 rising to £20,000 + free broadband, phone & TV package, bonus

This is a fantastic time to join Plusnet, in 2018 we celebrated our 21st birthday and are continuing to grow successfully. We offer a competitive basic salary plus bonus along with an extensive benefi...

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Inbound Sales and Retentions Advisor

Sheffield

Starting salary of £16,000 + uncapped commision, free broadband, phone & TV package, bonus

At Plusnet, we have some big plans for growth. Our Sales & Retention advisors work hard to ensure our customers get a great experience whether they are speaking to us for the first time and lookin...

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Billing Analytics Specialist

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet’s Billing department is responsible for credit and debt management, billing administration, and billing operations. The department works to support the growth of the business and provide an...

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Customer Service Advisor - Provisioning

Leeds

Starting salary of £17,300 + free broadband, phone & TV package, bonus

This is a fantastic time to join Plusnet, in 2018 we celebrated our 21st birthday and are continuing to grow successfully. We offer a competitive basic salary plus bonus along with...

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Senior Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We are a domain within Plusnet Technology’s Engineering department that looks after changes required for workplace and portal. Whether it is about making updates to our fancy website or supporting c...

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PHP Software Engineer

Sheffield

£Competitive + free broadband, phone & TV Package, bonus

We are a domain within Plusnet Technology’s Engineering department that looks after changes required for workplace and portal. Whether it is about making updates to our fancy website or supporting c...

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Junior Software Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We are a domain within Plusnet Technology’s Engineering department that looks after changes required for workplace and portal. Whether it is about making updates to our fancy website or supporting c...

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Product Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This is an exciting opportunity to join Plusnet’s Product team as a Product Manager. The Product Team sit within the Commercial, Marketing & Digital department, at the core of the business, and ...

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Collections Advisor

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This is an exciting opportunity play an integral role within the Billing Department, ensuring you consistently increase cash collection rates whilst keeping the customer first in every interaction. Yo...

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Social, SEO & Content Lead

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Sitting in the Brand & PR team and reporting to the Senior Brand & PR Manager, the Social & SEO Content Lead will be responsible for the strategy, planning, execution and measurement of ou...

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Quality & Business Continuity Specialist

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet, the UK’s 5th largest broadband provider and a BT Group company, is recruiting a Quality and Business Continuity Specialist. You will report to Plusnet’s Legal and Compliance Di...

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Customer Service Team Leader

Leeds

£23,000 - £26,000 + bonus, free broadband, phone & TV packages

Our Customer Service Centre is expanding and due to the success of our high performing teams we are looking for Team Leaders with a proven track record in coaching and developing people to deliver out...

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Customer Service Team Leader

Sheffield

£23,000 - £26,000 + free broadband, phone & TV package, bonus

Our Customer Service Centre is expanding and due to the success of our high performing teams we are looking for Team Leaders with a proven track record in coaching and developing people to deliver out...

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Senior Technical Project Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Technical delivery team sits within Engineering and Operations, this role of Senior Technical Delivery manager will report into the Lead Technical Delivery Manager and act as an entrance to the te...

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Project Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We are looking for a highly motivated and tenacious Project Manager with previous experience of delivering projects in the Telecommunications industry. The Plusnet Programme Management Group (PPMG)...

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Business Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Business Analysis team plays a central role in all major projects within Plusnet, covering a diverse portfolio of initiatives such as launching new products and improving our customers online jour...

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