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Technical Support Advisor (Leeds)

Leeds

Starting salary £18,500 +bonus, free broadband, phone & TV package

Are you looking for a customer service role with a difference? Could you deliver brilliant customer experiences by communicating in a simple, personal and straight talking way? We are looking for p...

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Technical Support Advisor (Sheffield)

Sheffield

Starting salary £18,500 +bonus, free broadband, phone & TV package

Are you looking for a customer service role with a difference? Could you deliver brilliant customer experiences by communicating in a simple, personal and straight talking way? We are looking for p...

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Service Team Leader (Leeds)

Leeds

£23,000 + free broadband, phone & TV package, up to 20% bonus

Are you looking for a Team Leader role with a difference? Are you wanting to think creatively, challenge yourself and make the decisions that matter? If you answered yes then we would love to hear fro...

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Service Team Leader (Sheffield)

Sheffield

£23,000 + free broadband, phone & TV package, up to 20% bonus

Are you looking for a Team Leader role with a difference? Are you wanting to think creatively, challenge yourself and make the decisions that matter? If you answered yes then we would love to hear fro...

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Performance Marketing Lead

Sheffield

£Competitive + free broadband, phone & TV package, bonus

You will be working right at the heart of Plusnet, within the Commercial and Marketing team, responsible for ensuring Plusnet achieves its digital sales targets which drive our ambitious customer grow...

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Linux Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We are looking for a Technical Services Engineer with Linux, Scripting and Design skills to join the Technical Services team. As a Technical Services Engineer you will play a key role in the lifecy...

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Operational Trainer and Designer

Leeds

£Competitive + free broadband, phone & TV package, bonus

Exciting news! The training team are looking for an experienced person to join us. This is a fantastic opportunity for a proactive, enthusiastic and energetic individual to gain valuable experience. ...

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Customer Advocate (Leeds)

Leeds

£20,000 + free broadband, phone & TV package, bonus

In this role you will have the ability to identify root cause of complaints and or dissatisfaction, understand common themes driving complaints and dissatisfaction from our customers and give feedback...

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Senior Software Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We are a domain in Engineering department that looks after changes required to our core financial systems and services. It is a dynamic multi skill team and has a wide range of challenging learning op...

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Digital Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This role sits within the Digital team and will be responsible for analysing customer behaviours across our digital channels. Your insights will drive business decisions, help Product Owners to optimi...

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Customer Advocate (Sheffield)

Sheffield

£20,000 + free broadband, phone & TV package, bonus

In this role you will have the ability to identify root cause of complaints and or dissatisfaction, understand common themes driving complaints and dissatisfaction from our customers and give feedback...

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Continuous Delivery Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This role sits within the Software Engineering Department.  The Engineer will be responsible for working alongside the Selenium & Robotics team and will also support the Build & Release proce...

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Solutions Architect

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Working in the Engineering and Operations department, the Solution Architect works as part of a wider Plusnet Architecture team and is responsible for defining solution designs for roadmap business pr...

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ITO Application Support Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The ITO Application Support Engineer is part of a team which is collectively responsible for providing monitoring and first line support fix to all incidents affecting Plusnet platforms, services and ...

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Credit & Debt Administrator (Fixed Term)

Sheffield

£16,000 pro rata

This is an exciting opportunity to join the world of Credit & Debt Management at Plusnet.  You will play an integral role within the Billing Department, ensuring the collection of overdue money t...

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QA Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet have a long relationship with BT Global Services working with them to deliver their BT One Enterprise connect and BT Enterprise broadband products. The Global Services Domain Team is responsib...

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Sales and Retentions Advisor (Sheffield)

Sheffield

£15,000 with generous monthly sales bonus + free broadband, phone & TV package, bonus

We are looking for people who are true customer champions and real advocates of our brand who are able to easily build rapport with our new and existing customers being able to understand what our cus...

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Finance Manager

Sheffield

£Competitive + free broadband, phone & TV package

The finance function play a pivotal role in not only forecasting and reporting the financial performance of the company but also in driving through cost transformation and margin management initiative...

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Marketing Planning Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Marketing Planning Manager will be responsible for the overall management of the Marketing budget, working alongside each of the Marketing team managers and budget owners to deliver volume & C...

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QA Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We are looking for a bright, ambitious (and ideally ISTQB/ISEB qualified) QA Engineer to join the team. Ideally, you will already have experience of software testing, using a range of techniques idea...

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Provisioning Advisor (Sheffield)

Sheffield

£16,000 base salary, rising up to £17,000 after 6 months + free broadband, phone & TV package, bonus

Do you enjoy using your problem solving skills to provide excellent customer service? Could you liaise with multiple suppliers whilst keeping a customer updated on the situation. Do you want to help c...

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Provisioning Advisor (Leeds)

Leeds

£16,000 base salary, rising up to £17,000 after 6 months + free broadband, phone & TV package, bonus

Do you enjoy using your problem solving skills to provide excellent customer service? Could you liaise with multiple suppliers whilst keeping a customer updated on the situation. Do you want to help c...

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Collections Advisor

Sheffield

£16,000 + scorecard bonus + free broadband, phone & TV package

This is an exciting opportunity to be a part of a growing team at Plusnet.  You will play an integral role within the Billing Department, ensuring you consistently increase cash collection rates whil...

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Director of Delivery

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The purpose of this role is to define the end-to-end vision and strategy for delivery at Plusnet and then lead a team to achieve against this through the definition, delivery and acceptance into servi...

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Customer Insight Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Are you Passionate about Customers & Great with Numbers? As an Insight Analyst at Plusnet, you will be part of a team responsible for analysing customer data. Your insights wi...

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Credit Control Analyst

Sheffield

£19,200 + scorecard bonus + free broadband, phone & TV package, bonus

This is an exciting opportunity to be a part of a growing team at Plusnet.  As a Credit Control Analyst, you will play an integral role within the Billing Department at the heart of our operation. ...

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Debt Management Administrator

Sheffield

£18,400 + scorecard bonus + free broadband, phone & TV package

This is an exciting opportunity to be a part of a growing team at Plusnet.  As a debt management administrator, you will play an integral role within the Billing Department and the relationship we ha...

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Commercial/Consumer Lawyer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet is recruiting a Commercial/Consumer Lawyer with a minimum of 2 years PQE gained within an in-house legal team or at a top tier law firm. You will report to Plusnet’s Legal & Compliance D...

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Software Engineer

Leeds

£Competitive + free broadband, phone & TV package, bonus

This role sits with the Services Domain, the part of Software Engineering that is responsible for developing and maintaining the applications that support Plusnet’s ability to provision Broadband an...

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Management Information Lead/Senior

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Your work will ensure that we are able to track changes in performance and help to identify areas of opportunity. The project work the MI team undertakes ranges from single data sources with simple ou...

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Business Manager (Leeds)

Leeds

£Competitive + free broadband, phone & TV package, bonus

This is an exciting opportunity to play a critical part in bringing the Plusnet business vision to life, you are the voice of the customer, the people and as such have a significant influence over how...

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Business Manager (Sheffield)

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This is an exciting opportunity to play a critical part in bringing the Plusnet business vision to life, you are the voice of the customer, the people and as such have a significant influence over how...

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Senior Customer Insight Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

As a Senior Insight Analyst at Plusnet, you will be part of a team responsible for analysing customer data. Your insights will make an impact on Business Decisions, making sure that Plusnet delivers t...

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2nd Line Linux Systems Admin

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Technical Services Support Engineer’s primary responsibility is to implement and maintain Plusnet’s platforms/systems as part of the Technical Services Team. Technical Services platforms/syste...

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