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Provisioning Advisor (Sheffield)

Sheffield

£16,000, rising to £17,000 after 6 months, + free broadband, phone & TV package, bonus

Do you enjoy using your problem solving skills to provide excellent customer service? Could you liaise with multiple suppliers whilst keeping a customer updated on the situation? Do you want to hel...

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Provisioning Advisor (Leeds)

Leeds

£16,000, rising to £17,000 after 6 months, + free broadband, phone & TV package, bonus

Do you enjoy using your problem solving skills to provide excellent customer service? Could you liaise with multiple suppliers whilst keeping a customer updated on the situation? Do you want to hel...

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Consumer & Commercial Lawyer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet is recruiting a Commercial/Consumer Lawyer with a minimum of 2 years PQE gained within an in-house legal team or at a top tier law firm. You will report to Plusnet’s Legal & Compliance D...

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QA Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Quality Assurance Engineer is responsible for testing, validating and verifying that Plusnet platforms are fit for purpose at all times.  This is achieved by the use of automation, regression tes...

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Commercial Retentions Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

An exciting opportunity has come up to join the commercial and propositions team as a Commercial Retentions Analyst. So if you’re the sort of person who would relish the chance to work in the cut...

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Technical Support (Apprentice Level 2)

Sheffield

A fantastic opportunity to gain a qualifaction whilst working within Plusnet

Are you looking for a customer service role with a difference? Could you deliver brilliant customer experiences by communicating in a simple, personal and straight talking way? We are looking for peo...

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Sales and Retentions Advisor (Leeds)

Leeds

£15,000 with generous monthly sales bonus + free broadband, phone & TV package, bonus

This isn’t your every day call centre role - our Sales and Retentions Advisors deal with our inbound calls using use wireless headsets and have proper conversations with customers (they don’t use ...

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Internal Communications Business Partner

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Internal Communications Business Partner on behalf of the Human Resources Director will develop and lead on the Communications Strategy for Plusnet and support the wider HR team in the delivery of...

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HR Administrator (3 month FTC)

Sheffield

Pro rata benefits + free lunch

This is an opportunity to work within Plusnet’s HR team and assist with all administration and filing on a 3 month fixed term basis. You will work alongside HR team members assisting with all admini...

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Ecommerce Lead

Sheffield

£Competitive + free broadband, phone & TV package, bonus

You will join Plusnet at an exciting time in our Digital Journey; as the UK’s fastest growing internet service provider we are expanding our Digital team to continue to enhance the customer experien...

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Marketing Acquisition Lead

Sheffield

£Competitive + free broadband, phone & TV package, bonus

You will work as part of a wider team helping to delivery rapid customer growth across Plusnet’s product range. By working across Plusnet and BT departments and supporting the management of agencies...

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Technical Support Advisor (Leeds)

Leeds

Starting salary £18,500 +bonus, free broadband, phone & TV package

Are you looking for a customer service role with a difference? Could you deliver brilliant customer experiences by communicating in a simple, personal and straight talking way? We are looking for p...

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Technical Support Advisor (Sheffield)

Sheffield

Starting salary £18,500 +bonus, free broadband, phone & TV package

Are you looking for a customer service role with a difference? Could you deliver brilliant customer experiences by communicating in a simple, personal and straight talking way? We are looking for p...

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Service Team Leader (Leeds)

Leeds

£23,000 + free broadband, phone & TV package, up to 20% bonus

Are you looking for a Team Leader role with a difference? Are you wanting to think creatively, challenge yourself and make the decisions that matter? If you answered yes then we would love to hear fro...

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Service Team Leader (Sheffield)

Sheffield

£23,000 + free broadband, phone & TV package, up to 20% bonus

Are you looking for a Team Leader role with a difference? Are you wanting to think creatively, challenge yourself and make the decisions that matter? If you answered yes then we would love to hear fro...

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Performance Marketing Lead

Sheffield

£Competitive + free broadband, phone & TV package, bonus

You will be working right at the heart of Plusnet, within the Commercial and Marketing team, responsible for ensuring Plusnet achieves its digital sales targets which drive our ambitious customer grow...

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Linux Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We are looking for a Technical Services Engineer with Linux, Scripting and Design skills to join the Technical Services team. As a Technical Services Engineer you will play a key role in the lifecy...

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Customer Advocate (Leeds)

Leeds

£20,000 + free broadband, phone & TV package, bonus

In this role you will have the ability to identify root cause of complaints and or dissatisfaction, understand common themes driving complaints and dissatisfaction from our customers and give feedback...

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Senior Software Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We are a domain in Engineering department that looks after changes required to our core financial systems and services. It is a dynamic multi skill team and has a wide range of challenging learning op...

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Digital Analyst

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This role sits within the Digital team and will be responsible for analysing customer behaviours across our digital channels. Your insights will drive business decisions, help Product Owners to optimi...

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Customer Advocate (Sheffield)

Sheffield

£20,000 + free broadband, phone & TV package, bonus

In this role you will have the ability to identify root cause of complaints and or dissatisfaction, understand common themes driving complaints and dissatisfaction from our customers and give feedback...

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Continuous Delivery Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

This role sits within the Software Engineering Department.  The Engineer will be responsible for working alongside the Selenium & Robotics team and will also support the Build & Release proce...

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ITO Application Support Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The ITO Application Support Engineer is part of a team which is collectively responsible for providing monitoring and first line support fix to all incidents affecting Plusnet platforms, services and ...

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QA Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Plusnet have a long relationship with BT Global Services working with them to deliver their BT One Enterprise connect and BT Enterprise broadband products. The Global Services Domain Team is responsib...

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Marketing Planning Manager

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The Marketing Planning Manager will be responsible for the overall management of the Marketing budget, working alongside each of the Marketing team managers and budget owners to deliver volume & C...

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QA Engineer

Sheffield

£Competitive + free broadband, phone & TV package, bonus

We are looking for a bright, ambitious (and ideally ISTQB/ISEB qualified) QA Engineer to join the team. Ideally, you will already have experience of software testing, using a range of techniques idea...

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Director of Delivery

Sheffield

£Competitive + free broadband, phone & TV package, bonus

The purpose of this role is to define the end-to-end vision and strategy for delivery at Plusnet and then lead a team to achieve against this through the definition, delivery and acceptance into servi...

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Software Engineer

Leeds

£Competitive + free broadband, phone & TV package, bonus

This role sits with the Services Domain, the part of Software Engineering that is responsible for developing and maintaining the applications that support Plusnet’s ability to provision Broadband an...

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Management Information Lead/Senior

Sheffield

£Competitive + free broadband, phone & TV package, bonus

Your work will ensure that we are able to track changes in performance and help to identify areas of opportunity. The project work the MI team undertakes ranges from single data sources with simple ou...

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